"What Should I Do Now?"
"What Should I Do Now? Practical advice and support following a death" is a booklet resource that Compassionate Sheffield has co-created to support people after someone dies.
How to use this webpage
Whether you have received a printed copy of this booklet, or would like to download a digital version, this page offers a space for people to access:
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Relevant and up to date phone numbers and websites
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Further guidance about the services and options available to support you.
Phone Numbers
We've included important phone numbers you may need to access below. You could write these numbers down (for yourself, or the person you are supporting) in the notes section on page 13, at the back of the printed booklet. Other relevant phone numbers can be found via the resource pages listed below.
We regularly check these details to ensure they are up to date.
Please use the "Resource pages" menu below to access further guidance and support, alongside the information from the booklet.
Sheffield Register Office
Phone number: 0114 203 9427
Opening hours:
Monday, Tuesday and Thursday: 9am to 5pm
Wednesday: 9am to 5pm (10:30am to 5pm on the first Wednesday of each month)
Friday: 9am to 4:30pm
Saturday, Sunday and Bank Holidays: closed
Address:
Sheffield Registrar’s Office
The Town Hall (Back entrance)
Pinstone Street
Sheffield
S1 2HH
Citizens Advice Sheffield
Phone number: Advice line: Freephone: 0808 278 7820
Opening hours: Monday to Friday 9am – 3pm, excluding Bank Holidays
Resource pages
Please use the resource pages below to find further information, guidance and resources to support you alongside the different pages in the printed booklet.
Registering the Death
This page contains details and guidance for registering a death, including:
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How to contact the register office
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What to take to the appointment with you
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Tips and guidance for managing this process
Arranging the Funeral
This page contains details and guidance for arranging funerals, including:
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Finding a registered funeral director
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Accessing support with funeral costs
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Different options for arranging a funeral
Money, Property and Possessions
This page contains details and guidance for managing a person's money, property and possessions after they have died, including:
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Guidance around probate and legal procedures
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How to access Citizen's Advice Sheffield
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Tips and guidance for sorting through belongings.
Grieving and Bereavement
This page contains signposting information and guidance to support people who are experiencing grief, following a bereavement.
Why we created this webpage
We created the booklet to share key information about the practical steps that take place after someone has died. Because service details like opening times, contact numbers, websites and availability sometimes change, we decided not to include those details in the printed booklet, in order to avoid the risk of sharing outdated information at an already difficult time.
Instead, this web page allows us to keep all of the details you might need up to date, so that you can trust the information is as current and accurate as possible.
There’s also a lot of useful guidance and support available that couldn’t fit in the printed booklet, as its contents focus only on the essential pieces of information you might need, soon after someone dies. This web page provides extra details and options to help you find further support and guidance.
Finding the right information
The resource pages above, provide further information relating to the different parts of the booklet.
These pages include phone numbers and signposting to external websites that we hope you might find useful for accessing further information or support.
We make every effort to ensure the links are up to date and as helpful as possible.
Please note, we don’t own or control these external sites.
Everyone’s needs are different, so please explore the different options to decide what information and guidance is helpful for you, or the person you are supporting.
Questions
If you have any questions about the booklet or the information on this page, please read the "Booklet Information" document linked below, or don’t hesitate to contact a member of our team.
Feedback
We'd really value hearing your feedback about the booklet. Learning from feedback will help us to better understand what has been helpful, and how we may be able to improve this resource in the future.
Please use the link below to complete our anonymous feedback form.
Information about the booklet
This booklet has been created in partnership with Compassionate Sheffield and the Townships One Primary Care Network in Sheffield. To find out more about this project's back ground, it's purpose, or how you could get involved with supporting other people to access this guidance, please find more details below.
Booklet Information
Please read our "Booklet Information" document, via the button below, to read information about the booklet, and find answers to some frequently asked questions (FAQs).
This document provides a clear overview of the purpose, audience, and use of the “What Should I Do Now?” booklet. It explains why the booklet was created, who it is designed to support, and what information it contains. The content also outlines how people and organisations can access digital or printed copies, how the resource was developed and co-designed, and how ongoing feedback will shape future updates.
Share your feedback
We would like to invite feedback from both people who have used the booklet personally, or shared the booklet with someone. We really value hearing feedback about the booklet and this webpage. It helps us learn about the impact of the resources we create, what we are doing well and where we can improve.
Based on feedback, we will continue to update the webpage to ensure the information and further guidance we share are as helpful as possible to the wider Sheffield community.
Gaining a deeper understanding of who may benefit from accessing this booklet resource, enables us to explore options for expanding its distribution in the future, based on the needs and feedback of the wider Sheffield community.
Request Booklets
Please use our "request copies" order form to request up to 5 copies of the booklets.
Alternatively, if you are based locally to Townships One PCN, please read our "Booklet Information" document linked above, for how to access the booklets locally. This includes the S12, S13 or S20 postcodes and covers the following areas: Beighton, Crystal Peaks, Frecheville, Hackenthorpe, Halfway, Mosborough, Owlthorpe, Plumbley, Sothall, Waterthorpe, Westfield and Woodhouse.
Thank you
Compassionate Sheffield would like to thank the Townships one PCN Team, with a special thanks to Mel Pickering and Glen Watson who’ve been integral in this project and who’s ongoing passion for the mission has been invaluable. We’d also like to thank Helen Fisher for her compassionate expertise and approach to beautifully designing the booklet. We’d also like to thank all of the individuals who took the time to share feedback for our initial prototype, and everyone else who has supported this journey along the way.
Latest page update: 21/04/2026